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Kanu Okoronkwo Silas
Abia State University
Political Science
200Level, Nigeria.
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Candidates of the Unified Tertiary
and Matriculation Examination
(UTME) have decried technical
challenges faced in accessing by
telephone, the just-released results.
And the Joint Admissions and
Matriculation Board, which
conducted the examination,
admitted the problem but said it
was working in collaboration with
telephone service providers to
resolve the glitches.
JAMB on Saturday directed the
candidates to use the same
telephone numbers used in
registering for the examination to
access their results by sending
‘RESULT’ to the code, ‘55019’
Mrs. Bridget Otuagha, a parent,
expressed worries at the challenge
her son was facing to get his result.
According to her, ever since the
result was announced, her son had
tried without success to check his
result as directed by the board.
“I am sick with worry about this
whole thing. My son has been
trying to get his result since
Saturday to no avail.
“He has been sending this ‘RESULT’
to the said code up until this
morning, and there has been no
response to that effect.
“This is getting not just him, but
the entire family worried. JAMB
should please see if there is
another way to this situation,’’
Otuagha told NAN.
Mrs. Florence Ibem, another
concerned parent, also told NAN
that her son was equally having
the same issue, checking his score
for the same examination.
“Since they released the result, we
have not been able to access his
score through the telephone
number we used in acquiring the
registration pin.
“After sending RESULT to the said
code severally, we only waited to
see that no response whatsoever
will follow. This is disturbing and
“Something should be done and
urgently too. Even if it is withheld
or canceled, I think we deserve to
know,’’ Ibem said.
When contacted, Dr. Fabian
Benjamin, the board’s Head, Media
and Information, apologized to the
affected persons on behalf of the
According to him, the challenge is
from the service providers.
Benjamin said that the board had
received complaints concerning the
development and summoned the
service providers for a meeting on
the issue.
“We have just had a meeting with
the service providers and they have
assured that they are working hard
to get the issue addressed and that
in no distant time, candidates
should be able to access their
results without hitch.
“We are just trying to ensure that
all the candidates deserving of
results should have firsthand
information of their performance
via their telephones.
“It is after that, that we will go
ahead and post it to our website
for candidates to go ahead and
“We are just trying to safeguard
these results from the activities of
“We want candidates to know their
scores first so that on getting to
print them out at the business
centers, there would not be
anything funny on their slips,’’ the
JAMB spokesman explained.
NAN reports that of the over 1.8
million candidates that registered
for the examination, a total of
1,792,719 of them had their results
released by the board.
A total of 49, 265 results were
withheld for examination
malpractice. Out of the number, 15,
145 results are undergoing further
clarification as in the case of
identical twins and siblings.

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